PAYMENT AND COLLECTION
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Payment is PayPal, if you don't have a Paypal account don't worry you can still check out with a Debit or Credit Card through the PAYPAL gateway
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Collection is Thursday 9am - 2pm from TS12 2ZJ. This is the only day you can collect from the North East or we can arrange delivery for the price below.
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We don't accept Cash on Delivery for the safety and security of drivers.
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If you are using your own courier, please make sure they know our collection day as it wont change.
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We will not under any circumstances wrap your item for your courier (this is for insurance purposes) - our courier blanket wraps everything on his van, we assume yours will do the same
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We will store for free for 3 weeks then send to a storage company who charge £1 per day per item
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We won't put up with being messed around by Anyvan or Shiply any longer so if you are thinking of using them its Thursday 9-2 that's it. Sorry but the last straw was 6 items being collected Thursday 1pm and didn't turn up but were ringing us at 2 am Friday morning saying they were here to pick up in broken English! This is not the first time either those sites are utter rubbish
ABOUT DELIVERY
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Contract is to the ground floor entry point - each driver is amazing and will always help you, but are not obliged to - the driver will not scale flights of stairs you are paying for a budget service which is the cheapest in the UK.
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You are responsible for advising the closest LEGAL parking point (if you are on a red route, bus lane, double yellows the courier will NOT break the law). If you are in a street where the driver can't park outside you door, delivery point is the closest point he can park.
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One man so assistance with large items is always required without exception. Please don't try the "thought it was 2 man" line as frankly it's boring. You have the option to find your own 2 man service but you are choosing our one man as its cheaper than anyone in the UK so you are helping the driver. If you are unable to the driver will return the item/s and you will be charged for the return as well as the re delivery.
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Please accept the first date they give you, if you don't it's another 7-19 days
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Google your postcode, that's the only information we have to find your address. So if that does not direct us to your home, please give instructions.
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Access needs to be suitable for 3.5 ton - 7.5 ton vehicle. If not, please make arrangements
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We will give you a slot within the lead times we advertise.
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If the item will not fit through doors / corridors, it's not the couriers (or our) problem to deal with. The driver will help you but will not take it back.
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We only cover mainland addresses, we won't drive up mountains, dirt tracks, fields, unpaved roads, steep hills that we won't get back up or anywhere the driver doesn't feel safe.
PLEASE VISIT OUR DELIVERY PARTNERS TEESSIDE10 TO READ THE TERMS OF CARRAIGE
ZONE A
TS Postcodes
(excludes Staithes which we do not cover)
MONDAY - FRIDAY 7-10 DAYS
£10 - UP TO 4 ITEMS INCLUDED IN THAT PRICE
ZONE B
DL (EXC DL8,11,12,13), SR, NE (EXC NE 18, 19, 20, 22, 23, 24 and 40+), DH (exc DH8), YO21+22, YO7, 12, 13, 17, 18
NE, SR, DH Postcodes are on a Monday 0700-1000am
(we do not cover Runswick Bay / Robins Hoods Bay)
MONDAY - FRIDAY 7-10 DAYS (NEWCASTLE / SUNDERLAND / DURHAM MONDAY MORNING 7AM - 9AM)
£20 - UP TO 4 ITEMS INCLUDED IN THAT PRICE
ZONE C
AL, B, BB, BD (EXC 21-24), BL, BR, CB, CH (EXC 6-8), CM 16-24, CR, CV, CW, DA 1-8, DE (EXC 4,5,6,22 45,55,65,73,74), DH8, DL8/11/12/13, DN 1-6, DN 11-12, DY, E, EN, FY, HA, HD (EXC 8-9), HG (EXC 3+4), HP, HX, IG, KT, L, LE, LN1-6, LS, LU, M, MK, N, NE 18, 20, 22, 23, 24, NW, NG, NN, OL, PE1-9, PE 27-29, PE19, PR (EXC 8+9), RM, S (EXC 32,33,34,35,36,40,41,42,70-75), SE, SG, SK (EXC 11,12,13,17,22), SL, SM, ST (EXC 13), SW, TW, UB, W, WA, WD, WF, WN, WS, WV, YO (exc 12, 13, 17, 18, 7, 21+22)
TUES - SUNDAY
7-21 DAYS
(London is always out of business hours, in fact 96% of London deliveries are Saturday morning 0630-0830am - so if you are a business be prepared to open early or please find an alternative service.)
TUES - SUNDAY
7-19 DAYS
£42.95 - UP TO 4 ITEMS INCLUDED IN THAT PRICE
ZONE D
BD 21-24, CH 6-8, CM, CO, DA 9-13, DE 4,5,6,22 45,55,65,73,74, DL8-13, DN, EC, HD 8-9, HG3-4, HU, LA (1-10), LN7-10, LL11-14, PR8+9, RH 1-9, S32,33,34,35,36,40,41,42,70-75, SK11,12,13,17,22, SS, ST13, TF, TN 13-16, WC, WR, W1
TUES - SUNDAY
7-31 Days
(Central London such as WC, EC, W1 is always first call Saturday morning 0630hrs - 0700hrs - if you are a business be prepared to open early or please find an alternative service.)
TUES - SUNDAY
7-19 Days
£60 - UP TO 4 ITEMS INCLUDED IN THAT PRICE
ZONE E
BN , CA, GL, GU, HR, IP (1-10), LA10+,LN10+, ME, NE40+, OX, PE (EXC ABOVE), RG, RH10+, TN1-12 AND TN17-40
TUES - SUNDAY
7-31 DAYS
£120 - UP TO 4 ITEMS INCLUDED IN THAT PRICE
ZONE F
We do not cover this area
BA, BH, BS, CF, CT, DG, DT, EH, FK, EX, PL, TR, G, IP 11+, KA, LD, LL, ML, NP, SA, SY, TA, TD, NE19, NR, PO, SO, SN, SP, AB, BT, D (plus any other postcode that's not listed in A,B,C, D or E)
IF YOU BUY THIS ITEM WE HAVE TO ASSUME YOU ARE ARRANGING YOUR OWN FREIGHT AS ITS CLEARLY SHOWN WE DONT COVER YOUR AREA
