PAYMENT AND COLLECTION
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Payment is PayPal, if you don't have a Paypal account don't worry you can still check out with a Debit or Credit Card through the PAYPAL gateway
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Collection is Thursday 9am - 2pm from TS12 2ZJ. This is the only day you can collect from the North East or we can arrange delivery for the price below.
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We don't accept Cash on Delivery for the safety and security of drivers.
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If you are using your own courier, please make sure they know our collection day as it wont change.
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We will not under any circumstances wrap your item for your courier (this is for insurance purposes) - our courier blanket wraps everything on his van, we assume your's will do the same
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We will store for free for 3 weeks then send to a storage company who charge £1 per day per item
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We won't put up with being messed around by Anyvan or Shiply any longer so if you are thinking of using them its Thursday 9-2 that's it. Sorry but the last straw was 6 items being collected Thursday 1pm and didn't turn up but were ringing us at 2 am Friday morning saying they were here to pick up in broken English! This is not the first time either those sites are utter rubbish
ABOUT DELIVERY
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Contract is to the ground floor entry point - each driver is amazing and will always help you, but are not obliged to - the driver will not scale flights of stairs you are paying for a budget service which is the cheapest in the UK.
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You are responsible for advising the closest LEGAL parking point (if you are on a red route, bus lane, double yellows the courier will NOT break the law). If you are in a street where the driver can't park outside you door, delivery point is the closest point he can park.
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One man so assistance with large items is always required without exception
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Please accept the first date they give you, if you don't it's another 7-19 days
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Google your postcode, that's the only information we have to find your address. So if that does not direct us to your home, please give instructions.
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Access needs to be suitable for 3.5 ton - 7.5 ton vehicle. If not, please make arrangements
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We will give you a slot within the lead times we advertise.
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If the item will not fit through doors / corridors, it's not the couriers (or our) problem to deal with. The driver will help you but will not take it back.
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We only cover mainland addresses, we won't drive up mountains, dirt tracks, fields, unpaved roads, steep hills that we won't get back up or anywhere the driver doesn't feel safe.
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PLEASE VISIT OUR DELIVERY PARTNERS TEESSIDE10 TO READ THE TERMS OF CARRAIGE
ZONE A
TS Postcodes
(excludes Staithes which we do not cover)
MONDAY - FRIDAY 7-10 DAYS
£10 - NO MATTER HOW MANY ITEMS
ZONE B
DL (EXC DL8,11,12,13), SR, NE (EXC NE 18, 19, 20, 22, 23, 24 and 40+), DH (exc DH8), YO21+22, YO7, 12, 13, 17, 18
NE, SR, DH Postcodes are on a Monday 0700-1000am
(we do not cover Runswick Bay / Robins Hoods Bay)
MONDAY - FRIDAY 7-10 DAYS
£20 - NO MATTER HOW MANY ITEMS
ZONE C
AL, B, BB, BD (EXC 21-24), BL, BR, CB, CH (EXC 6-8), CM 16-24, CR, CV, CW, DA 1-8, DE (EXC 4,5,6,22 45,55,65,73,74), DH8, DL8/11/12/13, DN 1-6, DN 11-12, DY, E, EN, HA, HD (EXC 8-9), HG (EXC 3+4), HP, HX, IG, KT, L, LE, LN1-6, LS, LU, M, MK, N, NE 18, 20, 22, 23, 24, NW, NG, NN, OL, PE1-9, PE 27-29, PE19, PR (EXC 8+9), RM, S (EXC 32,33,34,35,36,40,41,42,70-75), SE, SG, SK (EXC 11,12,13,17,22), SL, SM, ST (EXC 13), SW, TW, UB, W, WA, WD, WF, WN, WS, WV, YO (exc 12, 13, 17, 18, 7, 21+22)
TUES - SUNDAY
7-21 DAYS
(London is always out of business hours, in fact 96% of London deliveries are Saturday morning 0630-0830am - so if you are a business be prepared to open early or please find an alternative service.)
TUES - SUNDAY
7-19 DAYS
£40 - NO MATTER HOW MANY ITEMS
ZONE D
BD 21-24, CH 6-8, CM, CO, DA 9-13, DE 4,5,6,22 45,55,65,73,74, DL8-13, DN, EC, FY, HD 8-9, HG3-4, HU, LA (1-10), LN7-10, LL11-14, PR8+9, RH 1-9, S32,33,34,35,36,40,41,42,70-75, SK11,12,13,17,22, SS, ST13, TF, TN 13-16, WC, WR, W1
TUES - SUNDAY
7-31 Days
(Central London such as WC, EC, W1 is always first call Saturday morning 0630hrs - 0700hrs - if you are a business be prepared to open early or please find an alternative service.)
TUES - SUNDAY
7-19 Days
£60 - NO MATTER HOW MANY ITEMS
ZONE E
BN , CA, GL, GU, HR, IP (1-10), LA10+,LN10+, ME, NE40+, OX, PO, PE (EXC ABOVE), RG, RH10+, SO, SN, SP, TN1-12 AND TN17-40
TUES - SUNDAY
7-31 DAYS
£120 - NO MATTER HOW MANY ITEMS
ZONE F
We do not cover this area
BA, BH, BS, CF, CT, DG, DT, EH, FK, EX, PL, TR, G, IP 11+, KA, LD, LL, ML, NP, SA, SY, TA, TD, NE19, NR, AB, BT, D (plus any other postcode that's not listed in A,B,C, D or E)
IF YOU BUY THIS ITEM WE HAVE TO ASSUME YOU ARE ARRANGING YOUR OWN FREIGHT AS ITS CLEARLY SHOWN WE DONT COVER YOUR AREA